Question 1

How long does it take to deploy an Odoo instance?

Accepted Answer

Under 1 minute. Our automated Docker-based infrastructure powers a one-click Odoo deploy, provisioning your fully configured Odoo instance almost instantly.

Question 2

Do I need technical knowledge to use Easy Instance?

Accepted Answer

Not at all. The platform is built for non-technical users, and the dashboard walks you through everything from deployment to day-to-day management.

Question 3

What Odoo versions do you support?

Accepted Answer

We support all current stable Odoo versions including Community and Enterprise editions. You can choose your version during setup.

Question 4

Can I use a custom domain?

Accepted Answer

Yes! You can point your own domain to your Odoo instance. We handle SSL certificate provisioning automatically so your instance is secure from the start.

Question 5

Can I install custom Odoo addons?

Accepted Answer

Absolutely. You can upload and install custom addons through our dashboard. We support modules for both Odoo Community and Enterprise editions.

Question 6

Can I customize the Odoo configuration?

Accepted Answer

Yes. You have full access to modify Odoo settings through the admin panel. For advanced server-level configuration, contact our support team.

Question 7

How are backups handled?

Accepted Answer

We perform daily automated backups of all your data and configurations. Scale plans get hourly backups. You can also trigger manual backups anytime from your dashboard.

Question 8

Is my data secure?

Accepted Answer

Security is our top priority. Every instance runs in an isolated container with encrypted storage, SSL by default, and regular security patches applied automatically.

Question 9

Where is my data stored?

Accepted Answer

Your data is stored in secure, encrypted cloud infrastructure with redundancy across multiple availability zones for maximum reliability.

Question 10

Can I upgrade or downgrade my plan?

Accepted Answer

Yes, you can change your plan at any time. Upgrades take effect immediately, and downgrades apply at the end of your current billing cycle. No penalties or hidden fees.

Question 11

Is there a free trial?

Accepted Answer

Yes. Every plan starts with a 10-day free trial, and no credit card is required. You get a fully functional Odoo instance for the whole trial period, and only enter billing details if you decide to continue past day 10.

Question 12

Do you offer refunds?

Accepted Answer

We offer a 30-day money-back guarantee on all paid plans. If you're not satisfied, contact support for a full refund.

Odoo Hosting FAQ: Setup, Pricing, Backups & Security

Getting Started

Customization

Security & Backups

Billing & Plans

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